ZygenAI
ZygenAI: An AI Support Agent That Answers in Under 30 Seconds
A marketplace support platform where AI agents read buyer messages, pull real order data, and reply in the seller's own voice around the clock.
E-commerce & Retail
Sell more without hiring a support team you cannot afford
Online retail is won on margin and response time. Buyers expect an answer at midnight, marketplaces score you on how fast you reply, and every hour of manual support eats the margin you were protecting. We build storefronts, automate the support that does not need a human, and put the search groundwork in so traffic is not entirely rented from ads.
What usually goes wrong
- Buyer messages arrive around the clock and slow replies quietly damage marketplace ranking
- Support headcount does not scale at the margins online retail actually runs on
- Product listings are inconsistent, so search and conversion both suffer
- All traffic is paid, and the moment ad spend stops so do the orders
- No visibility on which questions repeat and could have been automated
How we fix it in E-commerce & Retail
The services we lead with for this sector.
Website & Product Development
Stunning, high-performance websites and digital products built to load fast and turn visitors into qualified customers.
Search Engine Optimization (SEO)
Targeted, hyper-local SEO strategies custom-made for SMBs and Real Estate agents looking to dominate local search results.
Content Creation
Compelling copywriting, listing descriptions, newsletter assets, and customized branding content designed for impact.
Social Media Management & Marketing
Complete end-to-end handling of your social channels, audience interaction, post scheduling, and strategic ad management.
Video Editing & Graphic Designing
Eye-catching social media designs, professional listing videos, and marketing collateral that showcase your brand style.
Proof from this sector
Work we have already shipped in E-commerce & Retail.
Questions we get asked
Can you automate marketplace customer support?
Yes, and we have built it. ZygenAI connects to seller accounts, reads real order data and replies in under 30 seconds in the seller's own voice. Anything carrying risk, a refund demand or a dispute, is escalated to a human rather than answered automatically.
Which platforms do you work with?
Custom storefronts on modern stacks, plus marketplace integrations. Our own product is live on eBay with Shopify, Amazon, Etsy and Walmart in progress.
Will AI support make things up to a customer?
Not if it is built correctly. The agents we build are grounded in real order data and constrained from inventing facts they cannot read. That constraint matters more than response speed, because one confidently wrong answer costs more than ten slow ones.
Do you handle product photography and listing content?
We handle listing copy, graphics and video in house. We also build tooling that generates listing content from photographs where the volume justifies it.